discovering what you can do for someone else

Guy Kawasaki blogs about the art of schmoozing, with “discovering what you can do for someone else” as his borrowed definition.

It’s the same thing in client services. Yeah, you get paid, and you provide a service. But the treat comes from creating a long lasting relationship by outdoing both the clients’ and your own expectations.

I am not going to get paid more money because I discover something extra and unexpected that I can do for a client. But I may make the client more happy, and make my boss look good, so I spend time thinking about what I can do for them.

Advertisements

0 Responses to “discovering what you can do for someone else”



  1. Leave a Comment

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s




Go to the new blog

I'm now blogging about internet marketing at RedBeardConsulting.com.

Red Beard Consulting

At Red Beard Consulting I work on internet marketing primarily for speakers. I also work with Infusionsoft.

%d bloggers like this: