“My son is a… well, he is sort of a client services person, but he is also involved in strategy, and…”
I feel for you, Mom. I don’t know what I do either. And Ian, though he knows a lot about what he does, is unsure of my role too. So at least you are in good company.
My title is Client Services Representative. So far, we have also called my role the Big Picture Person. Being the guy who understands the overall process, from pre-contract proposals to website design and development to ongoing marketing efforts and new initiatives. And that’s all true.
So I am the guy who does things that need to be done. Good enough for now.